Milestones

I’d like to start by saying the customer service is truly outstanding. After receiving my original order, I wasn’t completely satisfied—I had purchased the Large Portrait Magazine (my original review is below)—but the team was incredibly responsive and eager to make things right. I decided to reorder and chose the Premium Photo Book, and I’m so glad I did. This book is absolutely stunning. I selected the steel blue linen cover (a truly beautiful color) along with the satin paper stock, and the quality exceeded my expectations. The craftsmanship feels elevated and intentional, and it’s a piece I’ll treasure. I will definitely be reordering again. While the Magazine format didn’t quite meet my expectations in terms of cover thickness, the binding was well done and the customer support made the entire experience a positive one. If you’re considering a purchase, I highly recommend investing in the Photo Books—the canvas-covered, stitch-bound options are well worth it. (previous review): This was my first time using MILK Books. The overall quality is nice, but I expected the cover to be a bit thicker. The binding is well done, though the product feels a little pricey for what it is. If you’re going to spend the money, I’d recommend choosing the Photo Books (the canvas-covered, stitch-bound ones) over the Magazine format.

I had a really good experience with milk book. At the beginning it was a bit confusing selecting which style of photo book would be best for my wedding album, but I didn’t realize that it would affect the ultimate printing design and availability at the end. For instance, I was not able to print any words on the outside of the album with what I had selected. I opted to pay in advance while there was a sale on which is why I couldn’t change the style of book I could use. Personally I think the brand should change that requirement… after all I’m paying $1,500, I should be able to switch the style and even pay more if I want. Anyway, the website and design portal was easy to use and they have lots of great layouts. The books arrived on time and they turned out lovely.

Easy to use Software with fast processing and delivery.

Excellent colour in the printed format.Easy to navigate. Excellent follow up from time of ordering all the way through to delivery. Delivery on time. My only complaint was with myself, for not ordering larger books 😩 My fault entirely😢Thank you for a wonderful service.

Love the quality of Milk books, especially the material on their covers, the quality of the paper and the photos within in. The page formatting maximising the space on the page. Can't beat it.

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