Need Help?

Let us help you make your journey last a lifetime.


Our friendly Customer Care team are available 7 days a week.

Sun-Thurs: 12.30pm - 9:30pm PDT

Fri-Sat: 12.30pm - 9:00pm PDT

We operate from Auckland, New Zealand. To view times in your local time zone simply click on the times above.

 

USA: +1 (424) 389 3485
New Zealand: +64 (9) 889 7170
Australia: +61 (2) 8074 7884
Canada: +1 (613) 902-4449
United Kingdom: +44 (20) 38901122
France: +33 (1) 85640254
Rest of world: +1 (424) 389 3485
Click the grey chat icon (visible in the header of our website) to start chatting with a member of our team. We will get back to you as quickly as possible.
Note: chat icon only appears when a team member is available.
Email us when it suits you. Our team will get back to you within 48 hours.
Creating for Christmas? View our deadlines for Christmas delivery.

Please note: Economy Shipping will be unavailable over the holiday season (starting 17 October 2022).
If you check out multiple formats in the same order, the format with the longest production time will apply to the order.

Still looking for an answer?

We've got some helpful tips and tricks to get you started on your MILK journey. Whether you need help navigating our Design Studio or you'd simply like some creative inspiration, you can find it below.

Finding the right product for you starts with knowing the difference between our photo books and photo albums. Discover our blog article to help you make the right choice for your story.

Our Compare Our Range page is also helpful for comparing product qualities and specifications.
Get the hang of our innovative Design Studio with the help of our tutorial video series. Create in 6 easy steps using the MILK Design Studio on our site, or try our Project Extension for Apple Photos on Mac.
Our Design Studio is available on Desktop and Mobile devices and is cross-platform, meaning you can alternate between devices as you create. Discover how to create on mobile in 5 easy steps.
Did you know you can create MILK Photo Books and Albums within the Photos app on your Mac? Discover MILK for macOS.
Discover the product that our customers return to time and again to preserve their most-loved moments. Introducing our most popular photo book.
Our MILK Gallery is filled with customer projects. Let their personal creations inspire your own.

Discover our blog

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