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Should you need more information on which Photo Book or Album to select, paper types and cover fabrics, or help using the Design Studio - visit our

Knowledge Base to find helpful information and tutorials videos, or contact our customer care team.


Holiday Support Hours

Like you, it’s important that our core Support Team power down for some rest and relaxation after a very busy year. Therefore, our offices will be closed over the holiday period from Wednesday, 25 December until Monday, 6 January 2020.

We will have light support available over the holiday period, Sunday - Thursday: 10am - 7:30pm PST, with the exception being the 25th and 26th of December and the 1st and 2nd of January where we will be closed.

Your support request is important to us so please allow additional time for the support team to respond.

Happy Holidays!


Find the answers to your questions by asking our Knowledge Base.
USA: +1 (424) 389 3485
New Zealand: +64 (9) 889 7170
Australia: +61 (2) 8074 7884
Canada: +1 (613) 902-4449
United Kingdom: +44 (20) 38901122
France: +33 (1) 85640254
Rest of world: +1 (424) 389 3485
When our live chat is available you will see a blue chat icon to the right hand side of our telephone number in the header of our website. Simply click it, start chatting and our team will get back to you as quickly as possible.
Email us here when it suits you. Our team will get back to you within 48 hours.