Milestones

I super love it! Very good quality and fast delivery. I'll order more.

My husband and I were looking for a company that could produce a high standard for our wedding book. We decided for both my parents and his that we would print out a book for them to remember the day. We have seen MILK books before and were so surprised at how reasonably priced they were. However our biggest surprise came when we received the books. They are stunning. We had the material cover and special inlay writing at the front and wow. Everyone has said how incredible they look. Sam and I are absolutely ecstatic with how they have turned out. We will definitely be using them again in the future.

I ordered a wedding album. Images were of great quality, but the book itself was warped. Printing and shipping time might take a while. Edit- I've updated my review to five stars (from three) to include that Milk Books has reprinted my wedding book at no additional charge. Great customer service. I didn't even ask them to do this.

The books were easy to design and are lovely to display.

Anyone can probably make a divine photo book with the right tools, materials and craftsmanship and there is no doubt that my Milk photo book is in the top of its class for all these things. Quality and workmanship - our of the ballpark. However, what is not always sung loudly enough, is customer service that goes above and beyond and completely exceeds your expectations. I experienced this at the tail end of my dealings with Milk about my photo book and I was truly in happy tears with the empathy and the understanding and the wonderful solution they offered to a problem caused by myself. A solution they didn’t have to offer but one which they did with great professionalism and in doing so, they offered me, now a customer for life, their true worth. A value as a company that goes so far beyond the product they produce. That right there, is the real value.

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