Milestones

Experiences may vary. I used MILK Books because I needed to find an affordable way to have photo-books produced. I believe they are the right people to cater for what I need. After spending an hour getting an understanding of the online layout, I placed my order without much trouble. After placing my order, customer care were able to respond to my email queries in a timely manner. Even when I needed a last minute change of delivery address, it was catered for without a problem. This was something I highly appreciated. After placing my order I read some negative reviews online of people who had bad experiences with MILK Books. I was worried about the outcome of my order, because these angry customers actually had some legitimate complaints. I admit I had my worries at the time. Now I've received my order & I have no complaints about the print quality. Its amazing & has truly brought out the quality of the photographer's work. However, the binding of the pages has some signs that it could be done a bit better. I'm also not convinced that sticking printed images to the cover is the best way to get this aesthetic done. Even with these two points of note, its really nitpicking on the great overall job that MILK Books have done with my 2 photo books. After so many words, my experience with them was a good one. I'm not here to say you must use them or have to try them. I just want to let you know that in my case, everything worked out brilliantly. I hope you have a good experience with them too.

Amazing customer service that were very quick to respond to some questions I had. Beautiful product that was of the highest quality. Only reason for four stars instead of five is due to price being a little higher than I would have expected.

Great experience work with MILK Books! Easy to upload and organize images. Customer Service with Candice was excellent with immediate responses when i noticed a change i wanted to make with the box title after seeing the online book. Very impressive finished product with the high quality reproductions in a beautiful book inside a quality presentation box. My wife just opened her Christmas gift and was ecstatic seeing her work printed so beautifully!

The whole experience was excellent; from ordering the product to receiving everything in such an expedient manner! The book is very well made and my client LOVED it!

With all of the papers and templates available, it’s almost like they know exactly what you had in mind. When the book arrived it was far superior to what I imagined it could be. A great company with an interesting family history and a very rapid turnaround on the delivery.

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