Your special moments deserve to be commemorated in a special book
There are certain events in life so precious that you wonder how you will ever do their memory justice. How do you capture a feeling so strong? A smile so wide? Or a succession of moments culminating in a powerful story about the defining moments of your life. They're questions we think deeply about and drive us to beautiful Books, Albums and printed gifts to celebrate these special milestones.
What our customers are saying
{{ averageRating }}
/5
{{ totalReviews }} reviews
Lovely quality
22/08/25
★
★
★
★
☆
Lovely quality
Appearance not as expected, but good quality
10/08/25
★
★
★
★
☆
The book appearance wasn’t exactly as expected but the quality was good. Most of the picture qualities were notable as well. Overall, good purchase and would buy again.
Shipping fees (remedied)
02/08/25
★
★
★
★
☆
UPDATE: After publishing this review I was contacted by Milk Books in regards to my order and the errors that occured leading to the over-the-top shipping charge, they have been kind enough to address the issue with a refund of the overpaid amount. While the whole experience was not wonderful, the fact that Milk Books chose to reach out and remedy the problem does show that they are a step above other businesses. Which I do appreciate in a world full of faceless corporations.
I want to make it abundantly clear that this review is purely based on the shipping experience. My wife and I used Milk Books to make our wedding albums and by golly are we lucky we used a sale. As before we could get our books we were notified of an out of blue surprise $515 shipping fee once they arrived in the country. We had already paid $195.70 to Milk Books for shipping as part of our original order. So in total over $700 to even receive our order which is over a third of the price we paid for our books. I had to scour the site to find out in the find print that they don't include any information on international shipping, which seems like a very deliberate way to steal money from people. I can understand there being an international duty fee, but then why did I pay for shipping in itself.
The books themselves were very nice and we are happy with them. But be aware of the excess shipping you'll have to pay by using this New Zealand-based business that actually operated out of Hong Kong.
Overall Good Experience
30/07/25
★
★
★
★
☆
Software is easy to use. Fast responses for questions. Nice quality products and free swatches to compare is a bonus. Duties on incoming shipment are a lot- other companies offer to reimburse so take the price of taxes and duties into account when ordering.
Easy to use and great quality
28/07/25
★
★
★
★
☆
The platform to design the book was great and easy to use. The features to adjust the layout was also very useful. I also appreciated that you can get a PDF preview to make sure the quality of the images will be good before committing to printing the book. The shipping was easy to track and didn't take too long to process or come. Would definitely use it again if I need to make another book and recommend it to others who want to make a book for their wedding!
{{ review.Title }}
★
☆
{{ new Date(review.CreatedAt).toLocaleDateString("en-gb") }}
Milestone: {{ review.Tag }}
{{ review.Content }}
Latest customer photo books
Take a look at what other MILK customers have recently made.
TOP