Milestones

I have created many photo books over several years using different providers and this was the first time I have used Milk Books. Overall the quality of the finished product is excellent particularly the cover, paper and quality of printing. However I found the online software to create the book difficult to use. I particularly disliked that the preset spaces for the images were fixed aspect ratios and I had to start each page by getting rid of all the presets, then dropping in my images and very painstakingly ensuring they were sized to my original aspect ratio to avoid distortion. Several times I required assistance and I always received helpful answers in a quick and timely fashion.

Wonderful customer service. Thank you

Generally i found the service fine - i could follow instructions from the website to get me started. However i couldn't get rid of photos that i had uploaded and didn't want to use. I tried following the instructions but they did not appear to work. I also did not appear to be able to do was use a discount voucher when you were having a sale as it was not obvious how i could do it. My book was a gift from my daughter.

The photo albums are high quality.

Web page ordering is very cumbersome and not clear

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