Milestones

The Good: Outstanding customer service and communication. There was a minor problem in applying a coupon code but the customer service rep resolved it quickly, told me exactly what she was going to do and then she followed up to confirm that she did. Book itself was decently produced. The Bad: Shipping was delayed by over a week, perhaps due to the pandemic. It was frustrating but understandable given the circumstances. My bigger frustration was that the book was much smaller than I anticipated. It was 50% smaller than another book that I previously purchased through Apple. My bad that I should have double checked the dimensions but it was not quite what I expected.

Book came extremely fast considering it was shipped from Hong Kong. Upon opening the book you could tell that the quality was great. To be totally honest there are more premium album/book companies out there but you’ll be paying twice as much as this option to get that higher quality. My wife loves her mother’s day book and I wouldn’t hesitate to order another book from here again especially considering the quality per price point.

Little on the pricy side but very nice book

The pictures look good and it came in a timely fashion. I bought 2 so I think is good.

Excellent quality and beautiful product. The editing process was straightforward. Did however feel like the cost of delivery was higher than expected considering the amount spend and was not clear until had completed the book.

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