Milestones

We really loved the design experience on the website, but the actual product we received was different from what we imagined or how it was presented in the pictures. The pages are very thin, just like a simple printed magazine. We imagined them to be much thicker and more durable. The cover didn't survive the shipping and arrived bent. If we had known this was the quality of the materials, we wouldn't have ordered, especially after paying such a high price.

The books great, however after paying 100’s of euros for the book plus 15€ delivery AND 71€ import tax, I don’t think it’s worth it.

Great product, but the photo upload can be a bit glitchy and the photos often appear not in order which is a bit annoying. Maybe only relevant if you're using a large number of photos.

This is not my first print with Milk books and as far as print quality and binding are concerned, it's top quality. My issue is more with its limited design options. I have chosen a magazine format and save for the size, there's nothing that makes my print looks like a magazine. The fonts, design and text layouts are limited and you can't do anything bold. I have used another print co for a similar magazine format and it looked the part. Reason why I didn't go back to that printer was the paper and print quality were just ok. Would I use milk books again? Given it's so pricey- I would think twice.

The service level could be improved by taking over export / toll / stamping duties.Otherwise they're very responsine and try to ease the pain.

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