Milestones

There was a strange notation and the front of each book. ‘If this book is lost …. Reward’ It was not asked for and detracts from the front of the book.

We enjoyed the book making process. The website was user friendly, and the design was modern and stylish. When we received the book; however, we were not totally satisfied with the result. The hardcover and the fabric was great. However, the pages were wavy, akin to when a book gets wet then dries. We bought 3 books, and tried both the satin and matte paper styles. However both came out wavy, and the pages did not fall flat. This was disappointing, as these were the default finishes and paper weights. I think if this is the default choice, the paper weight should be heavier to ensure a flatter lay.

Overall, the product is good quality and the app is easy to use – designing the book was smooth and intuitive. However, I was very disappointed to discover only at the time of ordering that the product is manufactured and shipped from China. If I had known this earlier, I would have chosen a more local or at least European-based option. On top of that, I had to pay an unexpected €27 import fee in addition to the price shown during checkout. This lack of transparency is a real downside.

Website was not so easy to navigate and we also didn’t have the amount of pages we needed / and had ordered in our book.

Be careful with the tax duties, check before you order. The product is very nice, the price ok, but with the export fees it can seem too much if you dont know how much they could be

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