Your special moments deserve to be commemorated in a special book
There are certain events in life so precious that you wonder how you will ever do their memory justice. How do you capture a feeling so strong? A smile so wide? Or a succession of moments culminating in a powerful story about the defining moments of your life. They're questions we think deeply about and drive us to beautiful Books, Albums and printed gifts to celebrate these special milestones.
What our customers are saying
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It is a good quality album
18/08/20
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The album arrived quickly however I was surprised that it was so small as I’ve always used the Apple photo albums in the past. This was my fault and I should have checked the dimensions on the website with a ruler. The quality of printing is good and the binding and cover are excellent (I have the fabric) cover. A lovely collection of treasured photos. The software to collate the album is excellent.
Quality is not as good as the previous…
18/08/20
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Quality is not as good as the previous milk book that I made.
Love the books, but software needs improvement
06/08/20
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Love the actual books, but the software to create them is not the easiest to use. I had a lot of trouble uploading certain pictures, which was obviously a bit of a frustrating exercise.
Gift
05/08/20
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My parents say they like the book.
Update UI for full-resolution proof
27/07/20
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The website layout UI pretty good, making it easy to put together my project. The final products I received, premium photo albums, are high quality and it looks like a lot of work went into them. Unfortunately, the process of designing the albums frustrating. This was primarily due to the issue of not being able to see a preview of a full-resolution version of the final product. Considering how much is spent on photo albums, I would have expected a PDF proof (even with watermarks) so I could verify the quality and clarity of images would be intact. Customer service was helpful and responsive, but I got the sense that they were just playing with the same software I was. For example, I had a photo with writing on it and wanted to make sure that it would be legible. Customer service discouraged me from printing the photos, but I went ahead and printed them on different sized projects and they came out fine. It would have been helpful to see a visual of what the final design layout would look like.
Additionally, I encountered a technical glitch in the checkout process where I couldn't complete my order. Overall not an easy process, setting aside the diligence I put into photo layout and design.
But despite these challenges, customer service was excellent in the shipping/delivery process. Since I relocated with COVID, they were able to redirect my package so it arrived at a new address, and I'm grateful for their availability and helpfulness.
So all in all, great customer service, great product, but the software could use a boost in ensuring the quality of the final printing.
Thank you!
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