Milestones

The quality is okay but it was much smaller than expected. The real pain comes with the postage cost and timings. Nearly £20 postage cost which you’re only made aware of when you’ve finished editing the book and it took over two weeks from dispatch to delivery. Overall disappointed due to the high hopes I had for the company. Didn’t feel good value for money at all!

I was deeply disappointed about the paper and printing quality. Additionally milk didn’t communicate the delivery cost and time before checkout- that it’s printed in Hong Kong. Would have expected more of an Apple experience when I use iPhoto to create such a book. Definitely not worth quality price ratio.

The toll (tariffs) information is not clearly indicated; resulting in hefty +25% fee, that i need to pay separately, leading to additional delays and complexity. When i am making a purchase online, i expect the price information to be more transparent and the sender to take care of the shipping costs including taxes.

Overall the product is nice. I bought it for our family to have as a keepsake. My gripe is I received a notification after payment has been processed several days later that I had a duty fee from my shipping company since the product is coming from China to the US? Needless to say I was pretty annoyed I’d be paying $40 plus an additional $30 for “shipping”. Definitely not worth the price to be honest.

The binding does not seem as study as prior years. Also the finishes are not as detailed

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