Your special moments deserve to be commemorated in a special book
There are certain events in life so precious that you wonder how you will ever do their memory justice. How do you capture a feeling so strong? A smile so wide? Or a succession of moments culminating in a powerful story about the defining moments of your life. They're questions we think deeply about and drive us to beautiful Books, Albums and printed gifts to celebrate these special milestones.
What our customers are saying
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You have to pay extra taxes separately
27/11/25
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The toll (tariffs) information is not clearly indicated; resulting in hefty +25% fee, that i need to pay separately, leading to additional delays and complexity. When i am making a purchase online, i expect the price information to be more transparent and the sender to take care of the shipping costs including taxes.
Overall the product is nice
20/11/25
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Overall the product is nice. I bought it for our family to have as a keepsake. My gripe is I received a notification after payment has been processed several days later that I had a duty fee from my shipping company since the product is coming from China to the US? Needless to say I was pretty annoyed I’d be paying $40 plus an additional $30 for “shipping”. Definitely not worth the price to be honest.
The binding does not seem as study as…
04/10/25
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The binding does not seem as study as prior years. Also the finishes are not as detailed
Incredibly expensive books of poor…
26/09/25
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Incredibly expensive books of poor printing quality. The printing of our photos was so dark - no offer to reprint despite same photos from other vendors being better (lighter and brighter). I’m really disappointed, we spent so much of our wedding gift money on two large books, and expected it to be of high quality. Customer service was responsive, but did not offer a re-print of our book. Shall not be recommending to any family and friends. Save your money and go with a more affordable vendor who will actually respond to your concerns and make sure you are happy with the outcome.
Insane Shipping Costs for Expensive Product
23/09/25
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I never write reviews, but this feels warranted. I was impressed with everything about this company, except for its shipping. I don't remember the last time I had to pay $50 for shipping for something other than furniture. When I am paying $500 for a book, I wouldn't expect another $50 charge. It seems absolutely absurd. I reached out and had a cold response from customer support, letting me know the shipping is by product, which also is ridiculous. I asked questions and didn't receive a response, so went to chat and got a small discount code that barely put a dent in the shipping. Overall, POOR customer experience. I would have just asked for my $ back (had a voucher I already paid for) if I didn't spend hours perfecting the design. I will never be ordering from here again and will take my business back to Artifact Uprising.
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