Milestones

I never write reviews, but this feels warranted. I was impressed with everything about this company, except for its shipping. I don't remember the last time I had to pay $50 for shipping for something other than furniture. When I am paying $500 for a book, I wouldn't expect another $50 charge. It seems absolutely absurd. I reached out and had a cold response from customer support, letting me know the shipping is by product, which also is ridiculous. I asked questions and didn't receive a response, so went to chat and got a small discount code that barely put a dent in the shipping. Overall, POOR customer experience. I would have just asked for my $ back (had a voucher I already paid for) if I didn't spend hours perfecting the design. I will never be ordering from here again and will take my business back to Artifact Uprising.

Quality a lot less than was expecting, very disappointed

Too expensive for cheap unsharp prints that feel so digital.

I was very disappointed with the quality of the book, especially when the books are not cheap! The binding seemed very cheap and flimsy, like it could easily be broken. It didn't seem to meet a quality standard. Also, you can't upload photos in bulk, which was painful, but I expected the book to be fabulous (which sadly it wasn't).

Drop-shipped from Hong Kong. Deceptive website suggests it's all NZ based. Extortionate shipping/customs fees. Only store I've ever bought from where I've had to pay such a high fee for customs/import duties separately. Goods from China, Hong Kong, or non-trade-agreement countries often get taxed more heavily - don't waste your money!!!!

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