Milestones

The stitching was showing which ruined the larger photos, for the price we paid we expected better quality. Have used twice previously and were much happier with those books than this one.

Quality of printing for the price paid was nowhere near where it should be.

Did not receive my order

Terrible customer service and extortionately priced. We paid over £200 for our wedding album and over £30 for delivery. When it was being delivered we received a request for £60+ tax fee and was told this was sent in error. Milk Books persisted to ask me to pay the fee sent in error which is absurd. We’ve made it clear they need to rectify their business or delivery company error by removing the fee. Awaiting their response. I would not recommend Milk Books based on my experience so far, you are also limited on the number of pictures you can choose so it’s definitely overpriced.

I ordered a Medium Landscape Photo Book (64 pages, Pepper fabric cover, satin paper, 6-color printing), which is marketed as one of MILK Books’ premium products. The final cost was approximately CAD $192, and unfortunately the result was extremely disappointing. The book is much smaller than expected, the paper quality is only average, and the print quality falls well short of what I would consider true photographic reproduction. Images lack sharpness and detail, and the overall product feels more like a standard consumer photo book than a premium offering. What frustrated me most was the value proposition. For nearly $200, I expected professional photographic quality. Instead, I received a product that, in my opinion, is comparable to — or worse than — photo books available from mass-market providers at a fraction of the price. Customer service was polite and responsive, but ultimately declined my request to return the book and focused on explaining why the print quality was “expected” rather than acknowledging that the product failed to meet reasonable expectations for a premium photo book. Based on my experience, I would not order from MILK Books again.

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