Your special moments deserve to be commemorated in a special book
There are certain events in life so precious that you wonder how you will ever do their memory justice. How do you capture a feeling so strong? A smile so wide? Or a succession of moments culminating in a powerful story about the defining moments of your life. They're questions we think deeply about and drive us to beautiful Books, Albums and printed gifts to celebrate these special milestones.
What our customers are saying
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Number of pages in Album - MISSLEADING
20/05/22
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I usually don't bother about writing reviews but in this instance I have too because I can't believe that something so simple can be so confusing. In simple terms if I made order for 104 pages I expect to get my Album with 104 pages. But I didn't. I originally purchased 64pages and when started working on my album decided to make it more comprehensive as this was Gift to my Daughter of her childhood memories. So I purchased another 40 pages (that it what I thought I did). I mean number of pages = number of pages, how it can be something different. My final product i.e produced hard copy that I received is 64 pages. I got feedback from customer services with detailed explanation how the system works etc. but it's not good enough. Simply because no matter what reason they have behind their explanation I still believe that it should be very CLEAR on their website, invoice and software what is the number of pages that Client is getting. It not rocket science. I don't care about your base number of pages etc. at the end of day it should be clear to Customer what they are getting. VERY MISSLEADING. It feels like I have been robbed for my hard earned money. Nothing of this would happened if it was communicated to me clearly what is the final number of pages that I will be receiving. NOT RECOMMENDED AT ALL.
I cannot recommend this
28/04/22
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I cannot recommend this. Only AFTER investing hours of time into designing the book, and once you are in the last steps of payment you are being told that the books are being produced in HongKong (“produced with love” - I doubt that, mass production sounds more likely) and that therefore first the delivery cost are 22€ (!) plus you have to pay additional import tax and customs, which with an initial worth of 80€ For the book adds up to another 70€ on top. I think this is the biggest Scam of all, since now after investing SO much time already you are likely to just go through with the payment. 150€ fir a photo book in our case…it’s just way too much. So disappointed by this.
Book looks cheap and poor quality
27/04/22
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Good customer service however, book looks cheap and poor quality. Not what i was expecting for the price.
Delayed delivery and poor quality cover prints
12/04/22
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The production and delivery took way longer than they mentions in their website. I ordered this book for an occasion and received the book 10 days after the event. When i received the book was very shocked to see the quality of the cover. I paid extra for the cover and it says that the writings and the designs in the cover will be done with a “subtly raised ink”, but there was nothing like this. On the other hand, the design and the texts on the cover looks faded and hardly readable. Very disappointed and do not recommended.
DHL delivery promised for end of day…
05/03/22
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DHL delivery promised for end of day Friday 25th February - shipment update "processed for clearance at Auckland 24th February". DHL Hong Kong 4th March "processing customs clearance" and "clearance event Friday March 4 at 1:26".
Therefore not to hand yet. Hopeless to get anyone on the 'ph and emails are all "no reply". Our tracking no. is 4566243942, so I may hold the book one day!
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