Your special moments deserve to be commemorated in a special book
There are certain events in life so precious that you wonder how you will ever do their memory justice. How do you capture a feeling so strong? A smile so wide? Or a succession of moments culminating in a powerful story about the defining moments of your life. They're questions we think deeply about and drive us to beautiful Books, Albums and printed gifts to celebrate these special milestones.
What our customers are saying
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Misleading
13/04/21
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I am highly disappointed in the company and product. The company advertises as operated in Auckland, New Zealand.. yet, I received my product from China. I intentionally boycott buying products from China due to the poor labor environment. The product is advertised as lay flat which it seems runs by a different definition than what other website goes by.. it lays open with a thin string of thread binding it. I expected thick lay flat pages and got a flimsy book held by thread. The book is of cheap quality and I will not be buying or purchasing again. I am fine with with spending money on a good product, however this was not it.
They send you no proofing at the end
21/03/21
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They send you no proofing at the end. Our wedding albums got no faces all due to horrible cropping platform. Sent emails to find solution but you are asked to pay additional 50% of album cost to produce another album. Spent over $300 for our wedding album. Garbage quality.
What a disappointment and frustrating…
08/03/21
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What a disappointment and frustrating experience. DOn't get me wrong we had a wonderful time sharing the development of the photobook amongst our group and spent a huge amount of our time on zoom calls working through our photos on the system. HOWEVER, when we went to purchase we had so many errors and having had some of these on other sites we decided to let it go as we could cope with some fuzziness but alas the books are rubbish and the quality just too poor for the money. When we sought help we were told to reformat, my lovely friend too on this task as she had found MILK and thought it was a great looking book service but after spending hours and hours we got the same error message and the support team just shrugged us off? No sorry, no refund no help just too bad for you. So my recommendation is it is TOO BAD - go look for another site with a service team that cares about your photos and memories and your Time even a little bit
I expected a higher quality for the…
22/02/21
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I expected a higher quality for the price I've paid. The cover photo is attached with regular glue! It can easily be removed.Also it is not mention that you need to pay extra customs fee to the mail once it arrives.
Unfortunately i will not order again.
Terrible!!! +20% cost for customs duty
16/02/21
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I ordered a book and received it in time. The quality is okay.Two weeks later I received an invoice from customs with a request to pay another €20 customs duty. The book was produced in China and shipped to the EU. Milk expects its customers to pay for these additional cost.
I think this is an absolute cheek and I willl never ever order at Milk. I am disappointed from Apple that they support this company.
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