Milestones

The company is very legit and highly rated.This make high quality handcrafted photo books using premium papers and fabrics

Company promotes itself as an Australian Site but upon ordering my books then get stung with a $330 custom fee !! They should make it VERY clear on the website that the books don’t get printed in Australia, and that ANY orders over $1000 will be subject to these kind of taxes. Makes it absolutely pointless ordering books to be stung with that much of a cost at the end. Would not order again

Very disappointing international customer experience. My wedding album is currently being held by DHL in Mexico and I am being asked to pay MXN $5,635.88 in customs taxes and import charges before I can receive it. I understand that customs duties may apply, but this additional cost is extremely high and makes the purchase financially unreasonable. I have already paid for the album and still do not have it. What should have been an exciting and meaningful purchase has instead become a stressful and uncertain experience. I hope MILK improves its support and solutions for international customers facing excessive import charges.

They delete books if you have not made any changes in 90 days and this is not mentioned anywhere. They also give you less than a year to complete it. I went to complete my book 5 days before its due date and found it gone. Honestly pretty poor UX and poor clarity around the process. Wouldn't recommend.

I was disappointed in the quality for the cost. I ordered from another company a second album and I must say much better quality and value.

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